List of active policies

Full policy

TERMS OF USE

 

 We are willing to provide our Services to you on the condition that you first accept these terms of use (“Terms”). By using this website, you represent that you have read and understand these Terms and that you agree to be bound by the Terms as set forth below. AME Learning Inc. (“AME”) reserves the right at its discretion to modify the Terms under which this website is offered. If changes are made, then an update will be made available and will contain the date at which the updated Terms became effective. If you use our Services after the updated Terms date, then you are agreeing to accept the updated Terms.

Certain features of this Service may be provided by third parties and the use of such features may be conditioned upon your agreement to such third parties’ terms of use and privacy policies. You understand that the Terms apply only to the parts of the Service that reside on AME’s servers and not to those that reside on third-party servers not controlled by AME.

 PRIVACY

AME is concerned about the safety and privacy of all users of the Service. Please read our Privacy Policy, which is an important part of the Terms. During the course of using the Services, we may ask you to share certain personal information for us to provide you with the Services. Our Privacy Policy describes our policies around collecting, using, and maintaining the privacy of your personal information.

OWNERSHIP

All rights (including without limitation, copyrights, trademarks, patents, and trade secrets) in our Services and the content contained therein, other than User Content, (“AME Content”) are and will remain the sole and exclusive property of AME and/or its licensors. No title to or ownership of any portion of our Services, the AME Content or any other products or services manufactured, sold, and/or distributed or otherwise made available by us, or any proprietary rights related to those Services, is or will be transferred pursuant to or by virtue of these Terms. AME hereby grants you a limited, non-exclusive, non-sublicensable, revocable license to display and use the AME Content (other than software code) solely for your personal use in connection with using the Services in accordance with these Terms.

PROPRIETARY SERVICES

AME operates electronic platforms that enable students, instructors, and practitioners to access and use certain online products and services offered by AME (the "Service(s)") through this website. The Material on this website includes general non-proprietary information available to all users of this website, but to access and use the Services you are required to register an account on this website.

LIMITED LICENSE

AME grants you a limited, non-exclusive, non-transferable license to use our Services for your own personal non-commercial, educational purposes. Any commercial use in violation of these Terms is not permitted. Except as provided in these Terms, you may not copy, reproduce, publish, transmit, transfer, sell, rent, modify, create derivative works from, distribute, repost, perform, display, or in any way commercially exploit the Materials provided on this website, nor may you infringe upon any of the copyrights or other intellectual property rights contained in the Materials.

AME is the owner and authorized user of all trademarks, logos, service marks and trade names ("Trademarks") on this website and is the owner or licensee of the Materials available on this website. You may not use any Trademark displayed on this website without our prior written consent. You may not remove or alter, nor cause to be removed or altered, any copyright, trademark, or other proprietary notices or visual marks and logos from the Materials.

You shall provide, at your own expense, suitable equipment, software, and internet access as necessary to access and use our Services. You are responsible for all your actions and activities while using our Services. Neither our Services nor any portion thereof may be displayed, copied, downloaded, sold, resold, used, distributed, or otherwise exploited for any commercial purpose without our prior written consent.

You acquire no rights or licence whatsoever in the Materials other than the limited rights to use them per these Terms. AME reserves any rights not expressly granted under these Terms. AME reserves the right to modify, update, suspend, discontinue, or restrict the use of or access to this website or any portion of this website at any time and without notice or liability.

You understand and agree that:

·        our Services may have limits, including but not limited to licensing that restricts the length of time for which you can access the Services, file size limitations, and maximum allowable storage space;

·        some services allow you to add your own original content (“User Content”). By submitting User Content to our Services, you hereby grant us a worldwide, royalty-free, non-exclusive, sublicensable and transferable license to use, distribute, reproduce, perform, and display User Content in connection with our Services. You acknowledge that use of our Services is for your personal use only;

·        we cannot and do not guarantee the continuous, uninterrupted, or error-free operability of our Services or that our Services will operate at a specific speed (since this depends on a number of factors outside our control).

 ACCOUNT

 To gain access to some of our Services you will need to create an account by registering with a username and password and providing some personal information. You pay for a pin which will allow you to access the Services after you create your account.  Or you may gain access to our Services through a single sign-on integration with a third-party provider (i.e. VitalSource, Canvas, Blackboard, D2L, Moodle, Respondus, etc.). If you gain access through a third-party single sign-on, then you will have gained access using the username and password that is associated with the third-party service and you will have been responsible for accepting the terms of use of the third-party service. We accept no responsibility for any violations of a third-party’s terms of use.

You are responsible for maintaining the confidentiality of your password and account and are fully responsible for all activities that occur under your username, password or account. You may not share or distribute to a third party any username or password for accessing the Services or the Materials. You may access and use the Services and the Materials only for your personal research or study. If we have reason to believe you have shared your password information or access to your account or have used the Services in violation of the provisions herein, we may suspend or terminate your account and refuse all current or future use of the Services.

RESTRICTIONS

Under no circumstances may a user of the Service: (i) frame or utilize framing techniques to enclose any part of the Service; (ii) gather, obtain, use, access or otherwise copy any part of the Service or Materials by using any bot, spider, crawler, spyware, engine, device, software or any other automatic device, utility or manual process of any kind; (iii) use the Service or any features available on the Service in any manner with the intent to interrupt, damage, disable, overburden or impair the Service or such services; (iv) engage in any activity that interferes with another user’s access, use or enjoyment of this Service; (v) engage in systematic retrieval of content from the Services or the Materials to create or compile, directly or indirectly, a collection, compilation, database or directory; (vi) disseminate any portion of the Services or the Materials through any means; or (vii) reverse engineer the Services, nor circumvent, disable, or otherwise interfere with any technical and/or other limitations, including without limitation security-related features.

TERMINATION

AME reserves the right at any time, and from time to time, to discontinue, temporarily or permanently, the Service or any part thereof or terminate any user’s access to the Service or any part thereof. AME may also modify, delete or adapt the Service at any time without any notice or obligation to the user at AME’s sole discretion. Your right to use and otherwise access the Service is automatically terminated if you violate the Terms. You agree that AME will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service, or any part thereof. Upon termination for any reason, you must cease all access to the Service. All provisions of the Terms as to limitation and disclaimer of warranties, limitation of liability, AME’s ownership rights and your representations and indemnities shall survive termination.

DISCLAIMERS AND LIMITED WARRANTY

YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, ARE MADE BY AME OR ITS LICENSORS AND AME AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT;

NEITHER AME NOR ITS LICENSORS MAKE ANY WARRANTY THAT (i) THE SERVICE WILL MEET YOUR REQUIREMENTS; (ii) THE SERVICE WILL BE UNINTERRUPTED, AVAILABLE FOR ANY LENGTH OF TIME, SECURE, OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS OR DEFECTS IN THE SERVICE WILL BE CORRECTED; AND

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED FROM THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK; NEITHER AME NOR ITS LICENSORS SHALL BE LIABLE, AND YOU WILL BE SOLELY RESPONSIBLE, FOR ANY AND ALL LOSS, OR CORRUPTION, OF DATA UPLOADED OR INPUTTED BY YOU THROUGH THE USE OF THE SERVICE, AND ALL SERVICING, REPAIR, OR CORRECTION AND ANY DAMAGE TO YOUR HARDWARE AND SOFTWARE THAT MAY RESULT FROM THE USE OF THE SERVICE.

CORRECTIONS, THIRD PARTY SITES

The Materials and the Services may contain technical inaccuracies or typographical errors or omissions. AME is not responsible for any such typographical or technical errors. AME reserves the right to make changes, corrections, and improvements to our websites, materials and services at any time without notice.

This website may from time to time contain links or pointers to websites maintained by third parties. AME does not operate or control in any way any information, products, or services on these third-party websites and AME expressly disclaims any responsibility for such third-party websites, which are provided for your convenience on an "as is" basis without warranties of any kind, express or implied.

LIMITATION OF LIABILITY

IN NO EVENT WILL AME OR ITS LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, INDIRECT, PUNITIVE OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO, LOST TIME, LOST MONEY, LOST DATA, LOST PROFITS OR GOODWILL, WHETHER IN CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEN OR UNFORESEEN CONCERNING ANY USE OF AME MATERIALS, WEBSITES, THE SERVICES, OR OTHERWISE ARISING FROM OR RELATING TO THESE TERMS OF USE AND IN NO EVENT SHALL THE LIABILITY OF AME OR ITS LICENSORS FOR WHATEVER CAUSE EXCEED THE FEES PAID BY YOU IN CONNECTION WITH YOUR USE OF THE AME MATERIALS, OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT THE FOREGOING EXCLUSION OF LIABILITY IS NOT PERMITTED UNDER APPLICABLE LAW, AME'S LIABILITY IN SUCH CASE WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

INDEMNIFICATION

To the extent permitted by applicable law, you will defend, indemnify, and hold harmless AME, its licensees, and our respective affiliates, parents, and subsidiaries and their respective officers, directors, agents, representatives, successors and assigns (the “AME Indemnitees”) from and against all liability and expense, including without limitation reasonable counsel fees and costs, arising from any claim, suit, or proceeding brought against a AME Indemnitee (i) claiming that User Content infringes or misappropriates any patent, copyright, trademark, trade secret, or other proprietary right of any third party or (ii) in connection with your violation of these Terms or your access to, use, or misuse of the Materials, this website, or the Services.

In the event of a claim triggering your obligation to indemnify, you shall provide us with (i) prompt written notice of any such claim; (ii) control over the defense and settlement of such claim and (iii) proper and full information and assistance to settle or defend any such claim.

INJUNCTIVE RELIEF

You agree that any breach of your obligations with respect to AME’s proprietary or intellectual property rights will result in irreparable injury to AME for which money damages are inadequate, and you therefore agree that AME shall be entitled to seek injunctive relief, without the requirement of posting a bond, in addition to any other relief that a court may deem proper.

GENERAL INFORMATION; GOVERNING LAW

The Terms constitute the entire agreement between you and AME, govern your use of the Service, and supersede any prior agreements between you and AME concerning the Service. You also may be subject to additional Terms that may apply when you use affiliated services, third-party content or third-party software. To the fullest extent permitted by applicable law, the Terms and the relationship between you and AME will be governed by the laws of the Province of Ontario without regard to its conflict of law provisions. To the fullest extent permitted by applicable law, you and AME agree to submit to the personal and exclusive jurisdiction of the courts located within the City of Toronto, Ontario. The failure of AME to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect.

Full policy

AME LEARNING

PRIVACY POLICY

 

This Privacy Policy (the “Policy”) explains how AME Learning Inc. (“AME”) collects and uses the personal information that you provide to AME. Your use of the www.ameengage.com and www.amelearning.com websites (the “Website(s)”) shall be governed by this Policy. If you do not agree to be bound by this Policy or do not want to provide AME with your personal information, do not use the Websites. AME reserves the right to make changes to this Policy at any time. If you do not agree with any such changes, your only remedy shall be to stop using the Websites. Your continued use of the Websites constitutes your acceptance of such changes.

INFORMATION COLLECTION AND USE

You acknowledge and agree that by accessing the Websites you voluntarily consent to the collection, use, retention, and disclosure of personal information in accordance with this Policy. You acknowledge and agree that AME requires certain personal information to provide you with the Websites.

 Personal Information

 ·        Personal information means any information relating to an identified or identifiable individual. The types of personal information that AME processes are determined by how individuals interact with AME and the particular products and services that AME provides. The types of personal information that AME processes include:

·        Identifiers, such as name, email address, username, IP address;

·        Contact information, such as email address, postal address, and telephone number;

·        Commercial information such as purchase history; or

·        If you make an online purchase from us, in addition to your name, we collect payment information through a third-party payment processor, which includes billing and shipping addresses and credit card number to process your transaction.

We may also collect information regarding how the Websites are accessed and used. This usage data may include information such as your computer’s IP address, browser type, browser version, the pages of AME Websites that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies

We use cookies and similar tracking technologies to track the activity on AME Websites and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are scripts to collect and track information and to improve and analyze AME Websites. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of AME Websites.

AME Obligations 

AME is committed to protecting the personal information of its Website users. AME shall (a) collect, use, and disclose your personal information following this Policy, and (b) not sell or rent any personal information to any third-party.

 You agree that AME may disclose your personal information in the circumstances set out below:

 ·                 To your institution as required for the provision of the AME Websites or administrative purposes, including without limitation compiling a list of student users or institution users who use the Websites;

·                 If you are a student user, AME may disclose directory information to your institution and third-party website providers as required for the provision of the Websites;

·                 With third-party website providers to provide services to AME;

·                 With third-party payment processors;

·                 To third parties in connection with a corporate reorganization, merger or amalgamation, or the sale of all or substantially all its assets, provided that, where appropriate, any party to whom the information is disclosed is bound by agreements or obligations, and required to use or disclose your personal information in a manner consistent with the use and disclosure provisions of this Policy; or

·                 AME may be required or permitted by law to disclose personal information without your consent in the event AME has reasonable belief that there may be harm to you or another person, in emergencies, or when required by law, government, valid legal process, or other legal authority.

User Rights

 The rights provided by data privacy laws vary by geographical location, and typically include your right to ask for:

 ·                  Access to the personal information AME has about you;

·                  An electronic copy of the personal information AME has about you;

·                  Correction of any errors in your personal information;

·                  Deletion of your personal information.

 If you have given your consent to processing, you can withdraw that consent at any time. If you wish to review or change your marketing preferences, you can use the “opt-out” or unsubscribe mechanism provided within the communications that you receive from us. You may still receive necessary transactional communications if you engage with AME products or services.

Access and Correction

You are entitled to access and correct your personal information at any time. AME will, at your request by email at support@amelearning.com, provide you with copies of your personal information AME has in its possession, including for the purpose of correcting or updating your personal information. Before AME provides you with access to your personal information, AME will require proof of identity. For most requests, your personal information will be provided free of charge; provided, however, AME may charge a reasonable fee if such request requires a substantial effort on AME’s part. If AME refuses to provide you with access to your personal information, AME will provide you with reasons for the refusal.

Use of Personal Information

AME uses personal information where it is necessary to perform contractual obligations, where consent has been given, where it is necessary to comply with a legal or regulatory obligation, or where AME or a third-party have a legitimate and lawful business need. This includes processing personal information for the following purposes:

·                  Administration

Performing contracts or other transactions that AME enters into;

Providing, managing and supporting AME Websites, products and services;

Providing customer support and monitoring Website usage.

·                  Marketing and communication

Communicating about AME programs or events;

Marketing AME Websites, products, or services;

Responding to enquiries, requests, or other communications.

·                  Development

Evaluating and improving AME business and Websites;

Performing data analytics for internal research;

Personalizing AME Websites, services and products.

·                  Business management

Detecting and investigating fraud and suspicious activity and keeping Websites safe and secure;

Detecting, preventing and addressing technical issues.

We may use personal information for other purposes that AME informs you of where AME has prior consent, a legitimate business interest, or another lawful basis to do so.

We may aggregate or anonymize information so that it is de-identified and can no longer be used to identify individuals. This information may be used for analytical purposes such as developing AME products and services.

 

Disclosure of Personal Information

AME will not sell your personal information to a third-party, and AME will only share your information when it is necessary to help facilitate the effective operation of AME’s business and services. Examples of how AME may share the information we collect from you include:

 ·                  With companies that provide AME with business services including those that process credit card and debit card transactions. These service providers will be given only the information that is necessary to allow them to effectively deliver services;

·                  Through integrations, AME has with software systems provided by businesses and educational institutions where learning and assessment-related data such as your engagement level, scores you obtain on assignments and tests, and other learning analytics are transferred between systems;

·                  In aggregated, anonymized, or de-identified form which cannot reasonably be used to identify you;

·                  In response to a request for information from a competent authority if AME believes disclosure is otherwise required by applicable law; and

·                  With law enforcement officials, government authorities, or other agencies as necessary to comply with legal process; protect the rights, property, or safety of AME, its business partners, you, or others; or as otherwise required by applicable law.  

Before AME shares personal information with any service provider, they must agree to comply with applicable laws, maintain strong data security, and only process personal information as AME instructs. We may also share personal information in connection with corporate transactions, such as a transfer of assets, merger, acquisition, consolidation, or change of control.

Security Measures

AME employs reasonable administrative, physical, and technical measures to ensure that your personal information is secure. Unfortunately, no security system can be guaranteed to be totally secure. The Internet is not a secure medium and you acknowledge and agree that the privacy of your e-mail communication and personal information can never be guaranteed as any e-mail communication may be lost, intercepted, or altered. Third-party service providers are bound by agreement or obligations with AME to implement and maintain reasonable security procedures and practices to use and disclose your personal information in a manner consistent with the use and disclosure provisions of this Policy unless you consent otherwise.

AME takes all reasonable measures and precautions to protect your personal information when it is being handled by third-party service providers. Access to your personal information is restricted to only those who need to know that information to perform their jobs. AME ensures its employees and contractors understand the importance of maintaining the confidentiality and security of your information. Despite these efforts, AME cannot guarantee that unauthorized access or disclosure of information will never happen. If you have concerns, then please do not use the Websites. 

Retention of Personal Information

We keep personal information for as long as necessary to carry out the purposes described herein, to resolve disputes, and for any additional period required by law.

Access to Information

We support individuals’ right of access to, and the right to request correction of, personal information about themselves. We will provide access to information upon request by email to support@amelearning.com.

Third-Party Service Providers

We may employ third-party companies, payment processors and individuals to facilitate the Websites, to provide the Websites on AME’s behalf, to perform Website-related services or to assist AME in analyzing how AME Websites are used. These third parties have access to your personal information only to perform these tasks on AME’s behalf and are obligated not to disclose or use it for any other purpose.

Some third-party integrations such as those AME has with learning management systems will allow you to register and sign in through the third-party system without the need to login to AME Websites. If you are using one of these integrations, then any personal information collected during that third-party registration and login is subject to the information security and privacy policies of the third-party. 

Links to Third-Party Websites

Our Websites may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Privacy of Minors

We do not knowingly collect, use, or disclose information from or about a child under 14 years old without the prior consent of their parent or guardian. If you are a minor under applicable law, you should not use AME’s Websites or services for any purpose without first obtaining consent from your parent or guardian. If you would like to review any personal information that AME have collected from your child, or to request the deletion of such information, or to request that there be no further collection or use of your child’s information, or if you have questions about these information practices, please contact AME.

Our commitment to privacy extends to the protection of minors under 18 and adherence to the Ontario Education Act (and similar provincial legislation throughout Canada) and the Family Educational Rights and Privacy Act in the United States, which govern the privacy of student education records and restrict the disclosure of personal information from a student user’s education records. We ensure that AME data protection and privacy practices allow educational institutions to comply with this legislation, alongside other applicable laws. Students and their guardians have rights to access, update, or correct their personal information. We maintain rigorous procedures to verify identity and secure permission before any data amendment, upholding AME dedication to privacy and legal compliance.

Changes to Privacy Policy

We may update this Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email or a prominent notice on the Websites, prior to the change becoming effective. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted.

Contact AME

 If you have any questions about this Privacy Policy, or I you wish to update your personal information then please contact us by email at: support@amelearning.com